Daniel's online shop ships 150–250 orders a day across Shopify and ikas. His small team picks orders from a printed list, reading product names and matching them to shelves by eye. Mispicks are common – similar-looking SKUs get swapped, quantities get miscounted – and each mistake means a return, a reship, and an apology. Updating stock happens at the end of the day, by which point several listings are already wrong.
Picking by reading names off a list is slow and error-prone, especially with similar products or multi-item orders. Errors aren't caught until the customer complains, turning every mistake into a costly return and reship. Worse, when stock is only updated in a batch at day's end, the gap between what's sold and what each channel shows leaves the door open to overselling throughout the day.
With WiScanner, Daniel's team sees incoming orders from every connected channel in one place. To fulfill an order, a picker scans each item with their phone as it goes into the box. The scan confirms the right SKU and quantity for that order on the spot, so mistakes are caught before the parcel is sealed rather than after it ships.
The moment an order is fulfilled, WiScanner deducts the stock across the connected channels – or just the source channel, by choice. Fulfillment and inventory happen in the same motion, so there's no end-of-day reconciliation and no window for overselling. New staff learn the flow in minutes – it's simply scan the item and ship it.
Fulfilling Shopify orders? See the Shopify apps for operations from the makers of WiScanner, including address verification and cartonization.